Average Reviews:
(More customer reviews)The product works quite well once installed - no over-pressure drip problems like earlier undersink dispensors used to have. Heats water quietly and quickly, and 2/3 gall tank is more than enough for most uses. The plumbing is solid brass (flexible) and is brazed well to the base.
HOWEVER - This product, as shipped, it only for enamel or stainless steel surround sinks. The threaded base is only 1 inch, meaning that for any solid surface (granite, corrian) countertop, it doesn't extend below the counter surface to attach the retaining ring. For anything an inch or thicker, you must purchase an EXP-10 extension screw base for approx $25.
Effects of the EXP-10 extension:
The long length of the extention makes it difficult to get over the various nuts and connections attached to the dispensor - you may have to temporarily disconnect some of the compression fittings until you get the extension over them.
More importantly, in order to screw the extension onto the existing mounting base, it has a 3/8" tall brass "collar". This collar is about 1/4 inch thicker than the dispensor heater itself, so your countertop hole needs to be a bit larger than the 1 1/2" listed in the instructions. If the existing hole (from a prior soap dispensor in my case) is only 1 1/2", you can't screw the extension onto the base (even from below), and you must grind the hole wider to accomodate the collar width. Easy with an aluminum oxide grind wheel if you have Corrian, but grinding a granite countertop requires a diamond coated wheel - something not generally available to the public.
Bottom line - great product, but poorly designed for the upscale (granite countertop) market it targets. Most buyers will need to buy the extra $25 extension (NOT stocked locally at most plumbing supply stores) and allow extra time and resources to make sure the mounting hole is large enough.
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InSinkErator HC-WaveC-SS Involve Series Wave Hot and Cold Water Dispenser with Stainless Steel Tank, ChromeHC-WAVEC-SS Finish: Chrome Image shown in ChromeEnjoy dual-dispensing versatility in a compact gooseneck design faucet. Dispenses near-boiling 200 F water and cool water. InSinkErator's Instant Hot Water Dispenser saves time and adds elegance to the kitchen. Near-boiling water at your fingertips -- perfect for making gravy, melting chocolate or quickly preparing pasta. Also double-functions to remove candle wax from holders and quickly clean dirty pots and pans. Consider how often you heat water. When you do, you'll realize just how much you would use an instant hot water dispenser. It's truly unrivaled in the kitchen when it comes to the number of tasks that are easily and quickly performed. And that's exactly why millions of people have installed them. Features: -Chrome and Satin Nickel finishes -Durable all metal construction -200 F (near-boiling) water -Cool water (HC-View, HC-Wave) -Automatic shut-off of hot water -1-1/4'' 1-1/2'' standard sink hole -Minimum 3-3/8'' required from sink hole center to backsplash -Cold side water supply 1/4'' incoming water supply inlet tube flexible outlet tube flexible vent tube -NSFlisted -3-Year We Come To Youmanufacture in-home warranty -Capacity: 2/3 gallon Stainless Steel Tank dispenses 60 cups of 200 F water per hour -Electrical: 120 volts A.C., 750 watts, 6.25 amp heating element with grounded three (3) prong plug -Thermostat: Snap-action, adjustable from 160 F to 210 F (factory pre-set at 200 F)Product Specs Installation Instructions
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