Average Reviews:
(More customer reviews)This is a nice faucet, while it last. I had it for about 5 years, the stainless steel version, it was getting harder to make it pivot and one day it stopped pivoting completely. Big crumbles of rust were falling under the sink that made me thought it was the mounting bracket that was rotting since it was covered with rust.
It wasn't it was the bearing washer inside the faucet, it rusted away in crumbles, so the faucet stopped pivoting.
There shouldn't be a problem, after all it is a pricey MOEN faucet right?
Well here is where MOEN show what they are. I wrote them asking for the part because I wasn't able to see it in the parts explode view they have in their web site. I got the answer the next day and it got me astonished:
"The part you described in your email is referred to as a bearing washer bracket and this part is crucial to the faucet's ability to swivel side to side. Unfortunately this part is not available for purchase as an individual part; it is only available when a full faucet is purchased."
Now I have a faucet that is in good shape except for the "bearing washer" and since they don't sell it I have to buy a new faucet. Moreover, the piece in question rusted away in crumbles!!! this means that they are using inferior materials in a faucet that with no doubt's will be in a humid environment.
I could have a bad product but at least I should be able to purchase the parts to repair it instead of having to but a new faucet.
Click Here to see more reviews about: Moen 7560C Extensa Chrome One-Handle Low Arc Pullout Kitchen Faucet (Not CA / VT Compliant)
M7560C Finish: Chrome Shown in Chrome; faucet only NOTE: This item does not ship to California or Vermont Make life easy on yourself with the Extensa Single Control Kitchen Faucet. Equipped with options to use steam or spray mode and the option to use the built-in pullout spray makes this faucet the ideal companion to any kitchen sink. Features: -Hydrolock quick connect installation -Flush button with raised stream and spray indicators -Metal construction with chrome plated, stainless steel, glacier, stainless steel and matte black, ivory, or, matte black -Pullout spray with 59'' metal hose -.5'' IPS connections will accept standard ball nose connection for .375'' tubing -Lever style handle -Temperature controlled by 180 degree arc of handle travel -Spout receptor rotation is 145 degrees -Operates with less than 5 lbs of force -Operates in stream or spray mode in the pullout or retracted position -Flow is limited to 2.2 gpm (8.3 L/min) at 60 psi -1225 cartridge design -Cartridge built of engineered polymers, non-ferrous and stainless steel materials -Designed and manufactured to comply with the requirements of CSA B-125, ASME A112.18.1M, IAPMO OS 49-92, NSF 61 Section 9, California Proposition 65, ANSI A117.1, ADA -The backflow protection system in this device consists of two independently operating check valves, a primary and a secondary which prevent backflow -Lifetime limited warranty against leaks, drips, and finish defects to the original consumer purchaser -5 year warranty if used in commercial installations -Overall dimensions: 10.94'' H x 10.44'' W x 11.75'' D Please see attachment(s) below for additional information Product SpecificationsExploded Parts ViewInstruction Sheets/Owners Manual
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