Average Reviews:
(More customer reviews)My experience has been worse than terrible where I am still working to return the brass tub drain that was sent to me after having to contact a Rep. over the phone to ensure that I ordered the bronze drain vs. the brass drain because the website did not give me that option. Now they want to charge me a $20 re-stocking fee, which I refuse to pay. I continue to ask the Rep. that I am corresponding with via e-mail to escalate this matter to the next level and she has yet to respond. I have searched the Internet looking for a number to call and come up with nothing. I absolutely regret purchasing this product via this avenue because I cannot get it resolved to my satisfaction, which I believe is more than reasonable considering the Rep. placed the order over the phone. I am still shocked that the Rep. I have been corresponding with via e-mail is totally impossible to deal with where she has no interest in providing a positive customer experience.
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Moen 90410BC Kingsley Tub drain, brass tubing with trip lever drain assembly, Brushed Chrome Moen - Kingsley SeriesMoen 90410BC Kingsley Tub drain, brass tubing with trip lever drain assembly, Brushed ChromeSpecifications:;Tub Drain;Brass Tubing with Trip Lever Drain Assembly;1 1/4" Threaded Shoe;20g Brass tubing with Brass nuts;for 14" and 16" Tubs;Cast Brass Tee
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